Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 28/06/2025

UGlow ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and website https://uglow.app.

1. Who We Are

UGlow is operated by an individual based in Surabaya, Indonesia. Contact us at [email protected] for any questions regarding your data.

2. Information We Collect

Automatically via registration:

  • Email (via Google or Apple sign-in)

During onboarding:

  • Nickname, height, weight, gender, birthday

  • Exercise, dietary, and sleep habits

  • Fitness goals and experience

  • Optional: health history, face scan

Other collected data:

  • Uploaded photos (face, meals)

  • AI-interaction data (routine inputs)

  • Subscription & purchase data (via RevenueCat)

We do not collect GPS/location data.

2A. Face Data Policy

UGlow offers optional features that utilize facial data to generate glow-up progress reports and provide personalized insights. This includes the option for users to upload or take face photos.

  • Use of Face Data: Face data is processed on our servers using AI models to detect facial landmarks and provide visual progress feedback (e.g., skin analysis, glow-up comparison, facial structure analysis).

  • Storage: Face photos are securely stored in our database (Supabase) only if the user chooses to save their glow-up history. Face data is not retained if the user does not opt to save or submit images.

  • Retention Period: Stored face images are retained for as long as the user account is active or until the user deletes them. Users may manually delete any uploaded face data at any time via the app or by request.

  • Third Parties: Face data is not shared with any third parties. The third-party services we use (e.g., OpenAI, OpenRouter) process only textual inputs and do not receive face images or biometric data.

  • No Face Template/Mapping: We do not store or use facial templates, biometric identifiers, or face recognition technology.

  • User Consent: Use of face data features is entirely optional and requires explicit user consent before upload or photo capture.

3. How We Use Your Data

We use your data to:

  • Generate AI-based fitness, diet, and beauty/glowup routines

  • Track and visualize your progress

  • Deliver personalized insights

  • Analyze feature usage to improve our services

4. Data Sharing & Third Parties

We use trusted services to operate our app:

  • Supabase – secure backend and photo storage

  • OpenAI API / OpenRouter – to generate routines and insights

  • RevenueCat – to manage subscription and billing

These services have access only to necessary data and are bound by their own privacy practices:

We do not sell your personal data.

5. Data Storage & Security

We use Supabase to securely store all user data:

  • AES-256 encryption at rest

  • TLS encryption in transit

  • Access control and row-level security (RLS)

Sensitive tokens are encrypted at the application level.

6. User Rights

Depending on your location (e.g., EU, California, Indonesia), you may:

  • Access, correct, or delete your data

  • Request data portability

  • Withdraw consent or object to processing

To make a request, email us at [email protected].

7. Children’s Privacy

UGlow is not intended for users under 13. We do not knowingly collect personal data from children under this age.

8. Data Retention

We retain your data as long as your account is active, and as required by applicable laws. You can request deletion by emailing us.

9. Business Transfer

If UGlow is sold or merged, user data may be transferred to the new owner, who will honor this Privacy Policy.

10. Changes to this Policy

We may revise this Privacy Policy. Updates will be posted to this page with a new “Effective Date.” Continued use of UGlow indicates acceptance.

11. Contact

For questions or data requests, contact us at: [email protected]


Privacy Policy

Effective Date: 28/06/2025

UGlow ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and website https://uglow.app.

1. Who We Are

UGlow is operated by an individual based in Surabaya, Indonesia. Contact us at [email protected] for any questions regarding your data.

2. Information We Collect

Automatically via registration:

  • Email (via Google or Apple sign-in)

During onboarding:

  • Nickname, height, weight, gender, birthday

  • Exercise, dietary, and sleep habits

  • Fitness goals and experience

  • Optional: health history, face scan

Other collected data:

  • Uploaded photos (face, meals)

  • AI-interaction data (routine inputs)

  • Subscription & purchase data (via RevenueCat)

We do not collect GPS/location data.

2A. Face Data Policy

UGlow offers optional features that utilize facial data to generate glow-up progress reports and provide personalized insights. This includes the option for users to upload or take face photos.

  • Use of Face Data: Face data is processed on our servers using AI models to detect facial landmarks and provide visual progress feedback (e.g., skin analysis, glow-up comparison, facial structure analysis).

  • Storage: Face photos are securely stored in our database (Supabase) only if the user chooses to save their glow-up history. Face data is not retained if the user does not opt to save or submit images.

  • Retention Period: Stored face images are retained for as long as the user account is active or until the user deletes them. Users may manually delete any uploaded face data at any time via the app or by request.

  • Third Parties: Face data is not shared with any third parties. The third-party services we use (e.g., OpenAI, OpenRouter) process only textual inputs and do not receive face images or biometric data.

  • No Face Template/Mapping: We do not store or use facial templates, biometric identifiers, or face recognition technology.

  • User Consent: Use of face data features is entirely optional and requires explicit user consent before upload or photo capture.

3. How We Use Your Data

We use your data to:

  • Generate AI-based fitness, diet, and beauty/glowup routines

  • Track and visualize your progress

  • Deliver personalized insights

  • Analyze feature usage to improve our services

4. Data Sharing & Third Parties

We use trusted services to operate our app:

  • Supabase – secure backend and photo storage

  • OpenAI API / OpenRouter – to generate routines and insights

  • RevenueCat – to manage subscription and billing

These services have access only to necessary data and are bound by their own privacy practices:

We do not sell your personal data.

5. Data Storage & Security

We use Supabase to securely store all user data:

  • AES-256 encryption at rest

  • TLS encryption in transit

  • Access control and row-level security (RLS)

Sensitive tokens are encrypted at the application level.

6. User Rights

Depending on your location (e.g., EU, California, Indonesia), you may:

  • Access, correct, or delete your data

  • Request data portability

  • Withdraw consent or object to processing

To make a request, email us at [email protected].

7. Children’s Privacy

UGlow is not intended for users under 13. We do not knowingly collect personal data from children under this age.

8. Data Retention

We retain your data as long as your account is active, and as required by applicable laws. You can request deletion by emailing us.

9. Business Transfer

If UGlow is sold or merged, user data may be transferred to the new owner, who will honor this Privacy Policy.

10. Changes to this Policy

We may revise this Privacy Policy. Updates will be posted to this page with a new “Effective Date.” Continued use of UGlow indicates acceptance.

11. Contact

For questions or data requests, contact us at: [email protected]