Terms of Service
Terms of Service
Terms of Service
Effective Date: 28/06/2025
Welcome to UGlow! These Terms of Service ("Terms") govern your access to and use of the UGlow mobile application and website (https://uglow.app), operated by an individual based in Surabaya, Indonesia (“we”, “us”, “our”).
By accessing or using UGlow, you agree to these Terms. If you do not agree, please do not use our services.
1. Eligibility
You must be at least 13 years old to use UGlow. By using our app, you represent and warrant that you meet this age requirement.
2. User Accounts
To access UGlow, you must register using your Google or Apple account. Upon registration, you will be asked to provide additional onboarding information, including but not limited to:
Nickname, height, weight, gender, birth date
Exercise habits, fitness experience, dietary preferences
Sleep quality, physique goals
Optional data: health history, face scans
You agree to provide accurate and up-to-date information.
3. Services and Features
UGlow offers personalized routines, AI-generated insights, and health tracking features, including:
AI-generated beauty, fitness, and diet routines
Daily progress tracking
Food and face scanning using camera input
Storage of user progress photos (optional)
Some services require a paid subscription, managed through RevenueCat via iOS and Android in-app purchases.
4. Subscriptions and Payments
UGlow currently offers monthly and yearly subscription plans. Prices and features are subject to change.
For more information, view our Refund Policy (https://uglow.app/refund-policy).
5. User Content
You may upload personal photos, such as meal images or progress photos. By uploading content, you grant UGlow a limited license to store and process this content to deliver the service.
You retain all ownership of your content.
6. Data Storage and Security
We use Supabase as our backend provider. Your data is encrypted at rest and in transit using AES-256 and TLS, and is stored under strict access controls.
7. Third-Party Services
We use the following services:
Supabase (data and storage)
OpenAI API & OpenRouter (AI-generated routines and insights)
RevenueCat (subscription management)
Your use of UGlow may also be subject to the terms of these third parties.
8. Prohibited Conduct
You agree not to:
Misuse the app or upload offensive content
Attempt to reverse engineer, interfere with, or disrupt our services
Violate any applicable law or regulation
9. Disclaimer
UGlow is not a substitute for professional medical advice. Always consult a qualified provider before beginning any health or beauty routine.
We make no warranties regarding the accuracy or effectiveness of AI-generated recommendations.
10. Termination
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.
11. Changes to Terms
We may update these Terms at any time. Continued use of UGlow after changes constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions, contact us at: [email protected]
Terms of Service
Effective Date: 28/06/2025
Welcome to UGlow! These Terms of Service ("Terms") govern your access to and use of the UGlow mobile application and website (https://uglow.app), operated by an individual based in Surabaya, Indonesia (“we”, “us”, “our”).
By accessing or using UGlow, you agree to these Terms. If you do not agree, please do not use our services.
1. Eligibility
You must be at least 13 years old to use UGlow. By using our app, you represent and warrant that you meet this age requirement.
2. User Accounts
To access UGlow, you must register using your Google or Apple account. Upon registration, you will be asked to provide additional onboarding information, including but not limited to:
Nickname, height, weight, gender, birth date
Exercise habits, fitness experience, dietary preferences
Sleep quality, physique goals
Optional data: health history, face scans
You agree to provide accurate and up-to-date information.
3. Services and Features
UGlow offers personalized routines, AI-generated insights, and health tracking features, including:
AI-generated beauty, fitness, and diet routines
Daily progress tracking
Food and face scanning using camera input
Storage of user progress photos (optional)
Some services require a paid subscription, managed through RevenueCat via iOS and Android in-app purchases.
4. Subscriptions and Payments
UGlow currently offers monthly and yearly subscription plans. Prices and features are subject to change.
For more information, view our Refund Policy (https://uglow.app/refund-policy).
5. User Content
You may upload personal photos, such as meal images or progress photos. By uploading content, you grant UGlow a limited license to store and process this content to deliver the service.
You retain all ownership of your content.
6. Data Storage and Security
We use Supabase as our backend provider. Your data is encrypted at rest and in transit using AES-256 and TLS, and is stored under strict access controls.
7. Third-Party Services
We use the following services:
Supabase (data and storage)
OpenAI API & OpenRouter (AI-generated routines and insights)
RevenueCat (subscription management)
Your use of UGlow may also be subject to the terms of these third parties.
8. Prohibited Conduct
You agree not to:
Misuse the app or upload offensive content
Attempt to reverse engineer, interfere with, or disrupt our services
Violate any applicable law or regulation
9. Disclaimer
UGlow is not a substitute for professional medical advice. Always consult a qualified provider before beginning any health or beauty routine.
We make no warranties regarding the accuracy or effectiveness of AI-generated recommendations.
10. Termination
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.
11. Changes to Terms
We may update these Terms at any time. Continued use of UGlow after changes constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions, contact us at: [email protected]