Terms of Service
Terms of Service
Terms of Service
These Terms of Service also constitute our End User License Agreement (EULA) for the UGlow mobile application as required by Apple App Store guidelines.
Effective Date: June 28, 2025
Welcome to UGlow! These Terms of Service (“Terms”) govern your access to and use of the UGlow mobile application and website (https://uglow.app), operated by an individual based in Surabaya, Indonesia (“we”, “us”, or “our”).
By downloading, installing, or using UGlow, you agree to these Terms. If you do not agree, please do not use our services.
Eligibility
You must be at least 13 years old to use UGlow. By using our services, you confirm that you meet this age requirement and that you are legally able to form a binding agreement.User Accounts
To access UGlow, you may sign in using Apple or Google authentication. Upon onboarding, you may be asked to provide information including:
Nickname, height, weight, gender, and birth date
Fitness and diet habits, sleep quality, experience level, and glow-up goals
Optional: face scan data, health history, and progress photos
You agree to provide accurate and up-to-date information and to maintain the confidentiality of your account credentials.
Services and Features
UGlow provides health and beauty optimization tools powered by AI, including:
Personalized fitness, nutrition, and body care routines
AI-generated glow-up recommendations
Progress tracking and comparison tools
Face and meal scanning features using camera input
Some features require a paid subscription.
Subscriptions and Payments
UGlow offers monthly and yearly auto-renewing subscriptions. Prices and plans may vary by region and are subject to change.
4.1 Auto-Renewal and Cancellation
Payments are charged to your Apple ID account upon confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the billing period. You may manage or cancel your subscription by going to your App Store account settings.
We do not provide refunds for unused portions of a subscription. For more details, see our Refund Policy at https://uglow.app/refund-policy.
User Content
Users may upload content such as face or meal photos. By uploading content, you grant UGlow a limited, non-exclusive license to store, process, and display it for the purpose of delivering core app functionality. You retain ownership of your content.Data Storage and Security
We use Supabase for secure data storage and processing. Your data is encrypted at rest and in transit using AES-256 and TLS protocols. Only authorized systems and personnel may access your information.Third-Party Services
UGlow integrates with the following third-party services:
Supabase (backend and storage)
OpenAI & OpenRouter (AI processing)
RevenueCat (subscription management)
Your use of UGlow is also subject to the terms and privacy policies of these third parties.
Prohibited Conduct
You agree not to:
Use the app for any unlawful or abusive purposes
Upload offensive, misleading, or harmful content
Attempt to reverse engineer or interfere with app services
Violate local laws or third-party rights
Health Disclaimer
UGlow is not a medical service. All content and recommendations are for informational purposes only. Always consult a qualified medical provider before beginning any health, fitness, or skincare routine.Termination
We reserve the right to suspend or terminate user accounts that violate these Terms or engage in behavior harmful to other users or the platform.Changes to Terms
We may update these Terms periodically. Continued use of the app after changes are posted constitutes your acceptance of the revised Terms.Contact
For questions or concerns, please contact us at: [email protected]Legal Links
By using UGlow, you also agree to:
Our Privacy Policy: https://uglow.app/privacy-policy
These Terms of Service: https://uglow.app/terms-of-service
If you subscribe, you agree to Apple’s standard license terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Terms of Service
These Terms of Service also constitute our End User License Agreement (EULA) for the UGlow mobile application as required by Apple App Store guidelines.
Effective Date: June 28, 2025
Welcome to UGlow! These Terms of Service (“Terms”) govern your access to and use of the UGlow mobile application and website (https://uglow.app), operated by an individual based in Surabaya, Indonesia (“we”, “us”, or “our”).
By downloading, installing, or using UGlow, you agree to these Terms. If you do not agree, please do not use our services.
Eligibility
You must be at least 13 years old to use UGlow. By using our services, you confirm that you meet this age requirement and that you are legally able to form a binding agreement.User Accounts
To access UGlow, you may sign in using Apple or Google authentication. Upon onboarding, you may be asked to provide information including:
Nickname, height, weight, gender, and birth date
Fitness and diet habits, sleep quality, experience level, and glow-up goals
Optional: face scan data, health history, and progress photos
You agree to provide accurate and up-to-date information and to maintain the confidentiality of your account credentials.
Services and Features
UGlow provides health and beauty optimization tools powered by AI, including:
Personalized fitness, nutrition, and body care routines
AI-generated glow-up recommendations
Progress tracking and comparison tools
Face and meal scanning features using camera input
Some features require a paid subscription.
Subscriptions and Payments
UGlow offers monthly and yearly auto-renewing subscriptions. Prices and plans may vary by region and are subject to change.
4.1 Auto-Renewal and Cancellation
Payments are charged to your Apple ID account upon confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the billing period. You may manage or cancel your subscription by going to your App Store account settings.
We do not provide refunds for unused portions of a subscription. For more details, see our Refund Policy at https://uglow.app/refund-policy.
User Content
Users may upload content such as face or meal photos. By uploading content, you grant UGlow a limited, non-exclusive license to store, process, and display it for the purpose of delivering core app functionality. You retain ownership of your content.Data Storage and Security
We use Supabase for secure data storage and processing. Your data is encrypted at rest and in transit using AES-256 and TLS protocols. Only authorized systems and personnel may access your information.Third-Party Services
UGlow integrates with the following third-party services:
Supabase (backend and storage)
OpenAI & OpenRouter (AI processing)
RevenueCat (subscription management)
Your use of UGlow is also subject to the terms and privacy policies of these third parties.
Prohibited Conduct
You agree not to:
Use the app for any unlawful or abusive purposes
Upload offensive, misleading, or harmful content
Attempt to reverse engineer or interfere with app services
Violate local laws or third-party rights
Health Disclaimer
UGlow is not a medical service. All content and recommendations are for informational purposes only. Always consult a qualified medical provider before beginning any health, fitness, or skincare routine.Termination
We reserve the right to suspend or terminate user accounts that violate these Terms or engage in behavior harmful to other users or the platform.Changes to Terms
We may update these Terms periodically. Continued use of the app after changes are posted constitutes your acceptance of the revised Terms.Contact
For questions or concerns, please contact us at: [email protected]Legal Links
By using UGlow, you also agree to:
Our Privacy Policy: https://uglow.app/privacy-policy
These Terms of Service: https://uglow.app/terms-of-service
If you subscribe, you agree to Apple’s standard license terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/